Loss Issues
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Items/Buildings went missing.
If you cannot find your item or building, please first try looking for it in your Inventory and Gift Box. If it's not there, please contact ...
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Gems/Coins went missing.
Gems and Coins will not disappear from your game during normal operation. Double-check that you have not spent them previously.If you are ce...
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Items in my Inventory went missing.
If some items have disappeared from your Inventory, please contact us and let us know when the items disappeared from your game. Our team wi...
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Chicken/Goat went missing.
Sometimes your Chicken/Goat will overlap one another because they live in a single Coop/Pen. You can long-press and move the Chicken/Goat to...
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