Hi, how can we help you?

New Year, New Updates!

Card Quality

Sending Cards

Asking for Cards

What is the Master Designer event?

What is the Photo Mode?

How do I invite others to play Family Farm Adventure?

How to get more Energy?

IMPORTANT NOTICE Regarding Recent Changes in App Store Policies

I didn't receive my purchase.

Where is my purchase receipt or order number?

[IMPORTANT NOTICE] Family Farm Adventure No Longer Available in Vietnam

How do I save my progress/transfer my game to another device?

How do I play the game on different devices?

Why can't I plant Corn?

How to get Strawberries?

How to get Ropes?

Items/Buildings went missing.

Gems/Coins went missing.

Items in my Inventory went missing.

What is the Mini-Game Truck?

How do I redeem a gift code?

What is the Order Board?

Minimum Device Requirements

What should I do if my game freezes or crashes?

What should I do if I can't log in to my game account?

What can I do on maps?

How do I clear up the fog?

Will maps close permanently after the countdown has ended?

How do I reach customer service?

What is your first response time (FRT)?

How do I send photos or videos to customer service?

Content rating and age restrictions

If my child accidentally purchased a Pack in the game, how can I refund it?

Inappropriate ads shown in-game.

Privacy Policy