We assume responsibility for any loss caused to you due to an error on the part of the game or in-game store. However, purchases made by users that are completed as intended must be disputed with your app platform directly. If you need to request a refund, please contact the App Store/Google Play Store.

For detailed procedures and refund policies, please refer to the official website of the Apple Store /Google Play Store.
App Store: https://support.apple.com/en-us/HT204084
Google Play Store: https://support.google.com/googleplay/answer/7205930

To prevent these unintentional purchases, we suggest that you use parental controls on your device:
App Store: https://support.apple.com/en-us/HT201304
Google Play Store: https://support.google.com/googleplay/answer/1075738?hl=en