If your game freezes or crashes frequently, please try the following:

1) Download the latest version of the game on Google Play or the App Store.
2) Make sure your internet connection is stable.
3) Close all other apps while playing the game.
4) Free up extra storage space on your device. You can try to remove apps, photos, or videos to free up more space.
5) Please check the Minimum Device Requirements FAQ to confirm that your device meets the game's configuration requirements