In-app Purchases & Billing
-
1. What should I do if I don't receive the item after purchase?
There may be a delay in processing payments. You can try logging out of your game and then try logging in again. If you still haven't your i...
-
2. How can I check my purchase history?
Dear Governor, If you do not receive the correct items purchased or have doubts about certain orders, you can view your purchase history at ...
-
3. Which payment methods can I use in the game?
The payment methods you can use to make a purchase depend on the country and region you live in and the game store you used to download the ...
-
4. How can I demand a refund?
We are here to help when your purchase was not delivered or different items were received. We do our best to make the game run as smoothly a...
Sections
- Fortress Battles
- Alliance Mobilization
- Facility
- Beast Hunting
- Alliance Championship
- Foundry
- Mercenary Prestige
- Fire Crystal Age
- Frosty Fortune
- Vision of Dawn
- Tundra Trading Station
- Frostfire Mine
- Fishing Tournament
- Tundra Adventure
- Pet System
- Legendary Gear
- Hero Gear Ascension and Empowerment
- Treasure Hunter
- Tundra Trade Route
- Lantern of Blessings
- Account Issue
- In-app Purchases & Billing
- Frequently Asked Questions
- The Labyrinth
- Canyon Clash
- Crazy Joe
- Castle Battle
- Combat FAQ
- Daybreak Island
- State Merger
- Snowbusters
- State Transfer
- Expert
- Tundra Arms League
- Frostdragon Tyrant
- Alliance Showdown
- Prestige Benefits
- Message
- State of Power
- Dead Shot
- Tundra Scroll
Need more help?