What is the prerequisite for getting the Mysterious Badge as the Daily Mission reward?

The day after reaching Furnace Lv. 15

How to obtain more steel?

The main source of steel are Exploration Battle and idle income. The higher the level reached in Exploration Battle, the higher the idle inc...

How to use the Ultra Value Monthly Card Voucher?

Go to the Top-up Center (tap the Gems on the home page) and select “Weekly Card/Monthly Card.” When you have this voucher in your Backpack, ...

How to use Essence Stones?

Essence Stones can be used on Legendary Hero Gear after Lv. 20. Upon reaching Lv. 20 Furnace, a new “Mastery Forging” button will appear. Ta...

What are the Teleporters available in the game? What is the difference between them and how to obtain them?

We have 4 types of Teleporters in the game: -Random Teleporter -Alliance Teleporter -Territory Teleporter -Advanced Teleporter Random, Terr...

When will the fog clear up?

You can enter the Tundra after unlocking [Banner Raised High] in the Monument, Alliance Iron will become available as well. Fertile Land can...

Why can’t I find the Rookie Bounty in the Lighthouse Intel?

The attack limit of a Rookie Bounty is 150 times.

I have multiple Avatar Frames/Marching/Castle Skins. How do the stat bonuses add up?

The stat bonuses will be stacked without equipping the skins. You may find the info in Avatar - Skins - Bonus Details. However, there is a l...

How many types of Shields are there and how do I use them?

The types of Protection Shield in the game are: -Protection Shield (2h) -Protection Shield (8h) Protection Shields can be purchased in vari...

How does Auto Hunting operate?

Auto Hunting will hunt for monsters of higher levels within the preset range first.

Is Auto Hunting available offline?

Auto Hunting is only available when you are online.

Is Auto Hunting available in other States during the State of Power event?

No.

Why can’t I enter the Foundry event?

You are not allowed to enter the Foundry during the cooldown and confirmation periods of account deletion.

What should I do if I cannot log in to the game?

1) Please check your network connection, and try to switch to different networks. 2) Please check if the server is under maintenance. 3)...

How do I report a BUG that I encounter in the game?

You can contact our customer support agents by tapping on your Avatar -> Settings -> Contact Us. Please kindly describe the BUG and sh...

What should I do if the game often crashes?

We apologize for the inconvenience this crash might have caused, and below are some possible solutions: 1) Download the latest version of W...

4. What should I do if I downloaded the game but cannot install it?

1) It is possible that the installation package you downloaded is incomplete. You can try to download it again. 2) Please make sure your ph...

How do you upgrade a Building?

To upgrade your Building, you need to upgrade your Furniture and Furnace.

Why didn’t my Building get upgraded after I upgraded the Furniture?

Some furniture upgrades are used to increase Stat Bonuses. Please check the Furniture Details to see the specific rules.

How do I get the materials to upgrade a Building?

You can appoint Survivors to work in the Building where the needed material is produced, take part in Hero Exploration, complete missions, g...

Why are there no Buildings producing Steel?

At present, Steel can only be obtained through Exploration Battle, Intel Missions, as well as from Pack purchases.

How can I get new Heroes?

You can get new Heroes from Hero Exploration, Recruitment, or some in-game events.

How to upgrade a new Hero?

You need to collect Hero XP to upgrade your Heroes, and to collect Hero Shard(s) to ascend your Heroes.

What should I do if I lose a battle?

You can increase your Power by upgrading/ascending your Heroes and recruiting new Heroes.

What should I do if a survivor died?

Please wait patiently for the new survivors to arrive.

How do I rank up in the Arena?

Your rank in the Arena leaderboard is based on your Exploration Points. Chiefs win points from successful challenges but neither gain nor lo...

How do I increase the probability of winning an Arena Challenge?

You can tap on your opponent’s avatar to check his/her Defensive Lineup and then arrange your Attack Lineup accordingly.

Are there any advantage of any type of troop over another type of troop? (Troop Counter)

No. Troop Counter is not applicable to Exploration and Arena.

Why are there players from other servers in Arena?

It is because there is an ongoing cross-server arena battle (Arena of Glory). Once cross-server matchmaking starts, the battles afterward wi...

Why didn’t I receive any Season Rewards?

If the season begins in the middle of the week on your server, then you can only wait until the following week to claim your rewards.

Key Details

Arena Daily Rewards: If you are already ranked, you will receive Daily Rewards even if you do not log in for the day. Your rewards will be s...