We apologize for the inconvenience this crash might have caused, and below are some possible solutions: 1) Download the latest version of White Out Survival from Google Play or App Store. 2) Turn off any background apps you do not use to free up RAM. 3) Make sure your network connection is working properly and there is enough storage space on your device. 4) Reboot your device. Please feel free to contact our customer support agents for further assistance if none of the above methods works.