Not Receiving Purchased Items

Connectivity issues may sometimes cause delays in the delivery of your purchased items. Please first check your network connection and try restarting the game.

If the items are still not delivered, please contact our Customer Support and provide the purchase receipt. We will help you resolve the issue as soon as possible. You can find your purchase receipt via the following links:

- Google Play:
- App Store:

Requesting a Refund
We cannot issue a refund if the transaction was completed and you have received the related items.