My game is crashing or freezing!

Your game might crash or freeze due to connection issues or device's memory issues.If this happens, we suggest you to:1. Close apps not in u...

I can't log in into my game. What should I do?

You may encountered connection issues, or you are playing an outdated version of Bingo Aloha. Here's our suggestion:1. Make sure your Bingo ...

How can I claim my missing resource?

Claimed a reward but didn't see it anywhere in your account?You may be experiencing a network delay. Restart the game, disconnect & reco...

There is no sound in my game

Please make sure your in-game settings have the volume bars on a proper range of sound.Find our in-game settings by tapping on the Menu icon...

How to clear Google Play Store Cache

Sometimes you need to clear the Store cache to access the latest version of the Bingo Aloha app or get your delayed order. Please follow the...

How to log out and in Google Account on Android devices?

You may need to sign out and back in your Google Account if you cannot purchase items in the store.Follow these steps to log out and in your...

Why do I no longer have video offers in my inbox?

You may have no more video offers in your inbox after watching all of them. Don't worry, they will come back in your inbox tomorrow!But some...

Freebie link doesn't work! What should I do?

Freebie links on our Facebook fan page works only for a period of time. If you are tapping the link posted a few days ago, it has already ex...

How to take screenshots and upload them?

Screenshots help us locate your issues and get a solution to you as soon as possible.Here's how to take screenshots:If you are playing on iO...

The game prompts to update while there's no update on the application store! What should I do?

We recommend playing our game on the platforms where you have already updated the game to the latest version, as the version update might no...

My game just crashed/froze! Will my coins and gems spent in that round be refunded?

First we apologize for such bad gaming experience. Rest assured, your bet, gems, and PowerUps will be refunded!- If the game freeze during a...