Screenshots help us locate your issues and get a solution to you as soon as possible.
Here's how to take screenshots:
If you are playing on iOS devices:
- For iPhone X, XR, 11 lineup, 12 lineup and iPad Pros, press function botton (power button) + volume up
- For iPhone 6, 6s, 7, 8, SE, and most iPads, press power botton + home botton
If you are playing on Android devices:
- For most Android devices, press power button + volume down
When contacting our Support Team, tap the "+" at the left of the input box to attach screenshots
If you have any questions, feel free to contact our Support Team.
Here's how to take screenshots:
If you are playing on iOS devices:
- For iPhone X, XR, 11 lineup, 12 lineup and iPad Pros, press function botton (power button) + volume up
- For iPhone 6, 6s, 7, 8, SE, and most iPads, press power botton + home botton
If you are playing on Android devices:
- For most Android devices, press power button + volume down
When contacting our Support Team, tap the "+" at the left of the input box to attach screenshots
If you have any questions, feel free to contact our Support Team.