Purchased an item but didn't receive it in your game?
There are times the communication between the game store, you can first try to fully close the app and open it again to refresh the connection.
If your items are still not added to your game, please contact us with the receipt of your purchase order. For Android players, make sure the receipt contains your order number. If you want to know how to find your purchase orders, please visit your corresponding game store below.
Google Play
https://support.google.com/googleplay/answer/2850369?hl=en
App Store
There are times the communication between the game store, you can first try to fully close the app and open it again to refresh the connection.
If your items are still not added to your game, please contact us with the receipt of your purchase order. For Android players, make sure the receipt contains your order number. If you want to know how to find your purchase orders, please visit your corresponding game store below.
Google Play
https://support.google.com/googleplay/answer/2850369?hl=en
App Store