Your game might crash or freeze due to connection issues or device's memory issues.
If this happens, we suggest you to:

1. Close apps not in use, then restart Bingo Aloha.
2. Clear your cache regularly (for Android players).
3. Turn your device off and on (magically, this helps for the most of the time!).
4. Check your connection, restart your router, or switch to another network!

If your problem persists, please contact our Support Team. Please provode relevant screenshots if possible.