Harvesting on neighbor's farms
If you're harvesting crops on your neighbors' farms, you will sometimes see an animation to indicate you obtained one of those crops for yourself. Don't worry, harvesting those crops will not make them disappear from your neighbors' plots.

Not getting any crops
If you notice that you're harvesting crops, but you're not getting any of them, it can mean that you've already obtained the maximum number of crops you can get from your neighbors' farms on that day. However, if you haven't received any crops from your neighbor's farm on that day, please try to delete the game and then reinstall it from your app store.

Contact us
If you are still having problems, please contact our customer support. If you don't know how, please refer to the FAQ article "Contact Customer Support".