Which game am I playing?

If you are not sure which game your farm belongs to, please go to:https://www.facebook.com/games/manageYou will see a list of the games you ...

Where can I find my SNSID?

Please kindly find your SNSID below your game.

What can English Customer Service do? Do I have to use English?

When the specialists of your preferred language are busy, our English specialists who work around the clock can offer you a quicker reply.Yo...

Why didn't I get a reply from Customer Support?

Generally, we will reply to you within 24 working hours. In special cases(such as increase in ticket volume), it might take 48 hours or even...

Supporting languages

Below are the supported languages for all Happy Acres games.Happy Acres: English, Spanish, German, French, Dutch, Portuguese, Arabic, Turkis...

Contact customer support

Please contact Customer Support by Webchat:While contacting us, please provide as many details as possible such as:When the issue occurred;T...