Facebook confirmation panel

When you send gifts to friends, a panel will pop up and ask if you are sure you want to send the gifts. Since this panel is controlled by Fa...

How to get an item

If you navigate down to the trophy at the bottom of the interface - it's marked "achievements", you'll notice it opens a box where you can s...

How to take and attach a screenshot

To take a screenshot, please follow the instructions below.Log into your game and navigate to the part of the game you want to take a screen...

How to remove a neighbor

If the neighbor is a Community neighbor, simply click on the 'Neighbors' button at the top of your game screen, open the 'Community Neighbor...

How to provide console information

To check your console information, please follow the instructions below.1. Open your game and press F12 or right click the blank area on the...

Bonus of Trade House order

The bonus icon will pop up after you've finished 20 orders in the Trade House. Click the icon and a random bonus will be added on your order...

How to change scene/theme

To change your Scene, simply go to the Store >> Decorations >> Scene, then pick one of the options with a green "USE" button.

How to transfer items within different ranches

First, please store your items in the warehouse, machine house, animal house and so on. Then go to the ranch where you'd like to put the ite...