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New Year, New Updates!

What is the Master Designer event?

What is Hank's Animal Companion skill?

What is Giant Bird's Animal Companion skill?

What is Sika Deer's Animal Companion skill?

What is the Photo Mode?

How do I invite others to play Family Farm Adventure?

How to get more Energy?

Card Quality

Sending Cards

Asking for Cards

IMPORTANT NOTICE Regarding Recent Changes in App Store Policies

I didn't receive my purchase.

Where is my purchase receipt or order number?

[IMPORTANT NOTICE] Family Farm Adventure No Longer Available in Vietnam

How do I save my progress/transfer my game to another device?

How do I play the game on different devices?

Why can't I plant Corn?

How to get Strawberries?

How to get Ropes?

Items/Buildings went missing.

Gems/Coins went missing.

Items in my Inventory went missing.

What is the Mini-Game Truck?

How do I redeem a gift code?

What is the Order Board?

Minimum Device Requirements

What should I do if my game freezes or crashes?

What should I do if I can't log in to my game account?

What can I do on maps?

How do I clear up the fog?

Will maps close permanently after the countdown has ended?

How do I reach customer service?

What is your first response time (FRT)?

How do I send photos or videos to customer service?

Content rating and age restrictions

If my child accidentally purchased a Pack in the game, how can I refund it?

Inappropriate ads shown in-game.

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