Account & Payment
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How do I save my progress?
Connect your game to your Facebook account to save your progress and be able to retrieve it back at any time on any device!1. Look for the M...
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How can I play the game from another device?
If your game account is connected to your Facebook account, you can open the game from any device that uses the same Facebook account.1. Mak...
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Why should I connect to Facebook?
Connecting to Facebook will allow you to enjoy our Casino Slots features and socialize with its community! This way, you will always be up t...
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I connected to Facebook, but I didn't receive the reward
Please note that you will only get a reward the first time you connect and bind your account to Facebook. Using a new device to log in to an...
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Where can I find my User ID?
Your User ID is a unique ID for your account! With it, friends can add you, not to mention it is vital for your customer support inquiries. ...
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What are the available payment methods?
The payment methods you can use to make a purchase are dependent on the country and region you live in, as well as the store (App Store/Goog...
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I want to cancel my purchase!
Helping you solve any issue is our top priority, especially when your purchase is not delivered and/or receiving different items than you or...
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How can I check my purchase history?
For Android users:If you have not received a purchase or are unsure of one specific order, you can always look at your purchase history.Acce...
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I didn't receive my purchase!
Purchased an item but didn't receive it in your game?Sometimes a delayed response could occur between the application stores and the game. S...
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I can't make purchases!
Here are some tips that can help you solve the problem!- Please make sure the internet connection is stable.- Please make sure you aren't re...
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Can I get a refund for an accidental purchase?
For Android users:You can request a refund by using the link provided at the bottom of the receipt email you received from Google. Google wi...
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