Common Issue
-
My game is crashing or freezing!
Your game might crash or freeze due to connection issues or device's memory issues.If this happens, we suggest you to:1. Close apps not in u...
-
I can't log in to my game. What should I do?
You may encounter connection issues if you are playing on an outdated version of Wonder Cash Casino.Here's what you can try:1. Make sure you...
-
There is no sound in my game! What can I do?
Please make sure your in-game [Music] and [Sound Effects] settings are toggled on! To do that, please follow these steps:1. Look for the Men...
-
How to clear Google Play Store Cache?
Sometimes you need to clear the Store cache to access the latest version of the Wonder Cash Casino App or in case of a delay in purchased or...
-
How to log out and in Google Account on Android devices?
You may need to sign out and back in your Google Account if you cannot purchase items in the store.Follow these steps to log out and in your...
-
How to take screenshots and upload them?
Screenshots help us locate your issues and provide a solution to you as soon as possible.If you are playing on iOS devices:- For iPhone X, X...
-
The game prompts to update while there's no update on the application store! What should I do?
We recommend playing our game on the platforms where you have already updated the game to the latest version, as the version update might no...
-
What do I do if I see an ad without an X or skip button?
Dear Valuable Player, ad videos that show between Slots games should always be skippable after 5 seconds. This is usually done via an X or &...
-
Can I remove ads?
If you really don't like the ads, all of them can be removed by any purchase over USD $4.99.
-
Why does an ad ignore my volume settings?
Sorry that you've had this issue. Ads should never ignore the volume settings of your device. If you are having a problem with a particular ...
-
No ads now. Please retry later
Here is some advice for you. If you get the No Ads error message, enter one Slots game and close it, then try again. Usually, this method wo...
Need more help?