We recommend playing our game on the platforms where you have already updated the game to the latest version, as the version update might not be available on other platforms simultaneously. This slight delay is due to the different policies for each platform. As a result, the release time on each one might vary.
Please check the solution for each platform below!
For players using Android devices:
First, we recommend you to clear Google Play Store cache. Follow these steps to clear it!
- Go to Settings > Apps (If unavailable go to Settings > (Applications) Application manager).
- For Oreo OS, go to Settings > Apps & Notifications > App info.
- Tap Google Play Store.
- Tap Storage.
- First tap Clear Cache, then tap Clear Data.
- Tap OK.
If you still can't see any update in the store, that could be due to a delay in Google Play Store. Kindly wait for a few hours till the update is available. We apologize for the inconvenience and appreciate your patience!
For players using iOS devices:
There could be a delay in the App Store due to its strict policies. Kindly wait for a few hours till the update is available. We apologize for the inconvenience and appreciate your patience!
Kindly note that the game data of our players is in-sync on all platforms, including Android and iOS. Consequentially, if you have played the latest game version on one platform, your game data will be synchronized to the latest version, and if you open the game on the other platform, the game version on that platform must be the latest as well! Otherwise, you will be asked to update the game.
If you have any questions, kindly contact our Support Team.
Please check the solution for each platform below!
For players using Android devices:
First, we recommend you to clear Google Play Store cache. Follow these steps to clear it!
- Go to Settings > Apps (If unavailable go to Settings > (Applications) Application manager).
- For Oreo OS, go to Settings > Apps & Notifications > App info.
- Tap Google Play Store.
- Tap Storage.
- First tap Clear Cache, then tap Clear Data.
- Tap OK.
If you still can't see any update in the store, that could be due to a delay in Google Play Store. Kindly wait for a few hours till the update is available. We apologize for the inconvenience and appreciate your patience!
For players using iOS devices:
There could be a delay in the App Store due to its strict policies. Kindly wait for a few hours till the update is available. We apologize for the inconvenience and appreciate your patience!
Kindly note that the game data of our players is in-sync on all platforms, including Android and iOS. Consequentially, if you have played the latest game version on one platform, your game data will be synchronized to the latest version, and if you open the game on the other platform, the game version on that platform must be the latest as well! Otherwise, you will be asked to update the game.
If you have any questions, kindly contact our Support Team.