Screenshots help us locate your issues and provide a solution to you as soon as possible.
If you are playing on iOS devices:
- For iPhone X, XR, 11 lineup, 12 lineup and iPad Pros, press function button (power button) + volume up
- For iPhone 6, 6s, 7, 8, SE, and most iPads, press the power button + home button
If you are playing on Android devices:
- For most Android devices, press the power button + volume down
When contacting our Support Team, tap the "+" at the left of the input box to attach screenshots.
If you have any questions, kindly contact our Support Team.
If you are playing on iOS devices:
- For iPhone X, XR, 11 lineup, 12 lineup and iPad Pros, press function button (power button) + volume up
- For iPhone 6, 6s, 7, 8, SE, and most iPads, press the power button + home button
If you are playing on Android devices:
- For most Android devices, press the power button + volume down
When contacting our Support Team, tap the "+" at the left of the input box to attach screenshots.
If you have any questions, kindly contact our Support Team.