How can I login to the game?

You can login and start the game with a Facebook, Apple ID, Google Play or guest account.

My game crashes. What should I do?

1. Please check whether your device model and OS specs fit the minimum requirements. (Android 6.0 and above. A minimum of 2GB free space of ...

The game turns into a black screen, and I cannot play at all. What should I do?

1- Drop a ticket to our support team with your device type. 2- Go to the "settings" of your device to check if your device has been authoriz...

I cannot login to the game. What should I do?

1. Please check your network connection and make sure it's connected well.2. It might happen when the server is under maintenance. Please ch...

I just downloaded the game, but I cannot install it. What should I do?

1. Please check whether you have downloaded the game package completely.2. Please check whether your device has enough memory.3. Please chec...

I've encountered some bugs and issues in the game. What can I do?

Please contact us via any of the following ways:(1)Tap your avatar on the top left > Conversation, then drop a ticket to our support team...

I keep getting a black screen ☹️ after I download the game. What should I do?

Try to uninstall the game and download it again

Why cannot I get the successive vitory rewards in Arena?

Successive vitories are only applicable for players at or under tier Platinum (3000 points). If your rank falls back to Platinum, the succes...