If you experience loading issues or if your game crashes frequently, please try the following:
- Download the latest version of the game in the Google Play Store or App Store.
- Make sure your internet connection is stable.
- Close all other apps while playing the game.
- Free up extra storage space on your device. You can try to remove apps, photos or videos to free up more space.

If the problem remains, contact our customer support team with any relevant screenshots.
https://centurygames.helpshift.com/hc/faq/7632-how-to-contact-us/