Weapons
About the Game
Feature Unlock Requirements
Guild
Cabins
Ship Ascension
Instances
Energy Orbs & The Forge
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How do I bind my account?
How do I recover a lost account?
How do I reset my progress?
How do I make a purchase?
What if I didn't receive my purchased items?
What should I do if my payment failed?
Contact Us
How do I send screenshots or recordings to support?
Crashes & Lag
How do I use a gift code?
Reporting an Issue
No Account Selling or Lending
Beware of Scams
Official Payment Channels Only
How do I use the official top-up store?
What are Arctic Crystals?
How do I check my Arctic Crystal balance?
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