Hi, how can we help you?

What is the prerequisite for getting the Mysterious Badge as the Daily Mission reward?

Enlistment Office

How to obtain more gold?

1. Why is there a cooldown when changing my avatar?

2. Why can't I upload my avatar?

When can I unlock the Alliance feature?

How do I change my Rank in the Alliance?

How to earn Alliance XP?

Outposts & Sanctuaries

Why can’t I sign up for Sanctuary Battle?

Why can my alliance only sign up for one Sanctuary, while other alliances can sign up for multiple Sanctuaries?

Why can’t my alliance participate in Alliance Mobilization?

Why can’t I participate in Alliance Mobilization?

How many times can I accept missions?

When will Chief Gear be unlocked?

When will Chief Charm be unlocked?

Why can’t I upgrade my Chief Charm?

Outpost

Why can’t I battle to occupy an Outpost?

How long is the attacking cooldown of an Outpost?

Why can’t I participate in the event?

How do I join the Assault Squad?

When does Bear Hunt start?

Can we continue to contribute to the trap for Bear Hunt after reaching max level for it?

Why does the opposing rally team deal less damage than mine when it has stronger stats?

Why can’t I participate in the event?

When does Viking Vengeance start?

Why am I no longer under attack?

Why can’t I enter the Battlefield?

Are skills of different level stackable?

Why can’t I use my heroes?

Why can’t I participate in the event?

Why can’t my alliance participate in Alliance Championship?

How is Squad Power calculated?

Castle Battle

How to become the King?

How to obtain Personal Points?

Swordland Showdown Schedule

Why is the event time different from what I voted for?

Why can’t I participate in Swordland Showdown although my alliance has signed up for it?

How do I select the difficulty of enemies?

How to unlock the Alliance Elite enemies?

What is the difference between the rewards for individual enemies?

What kind of an event is Buccaneer Bounty?

There is a “Continue” button in Harbor Drill Daily Missions, but why can’t I claim any rewards after tapping the button?

Will my unused Corsair Key be reclaimed?

How long is the Call of the Sovereign event?

Will the Missions be reset?

Are consecutive multipliers stackable?

Why doesn't my server have a Champagne Fair?

Why can’t I use my Hero Shards for an exchange?

Can I use my remaining Trading Vouchers for the next instance of the event?

How does Auto Hunting operate?

Is Auto Hunting available offline?

Is Auto Hunting available in other States during the State of Power event?

Why can’t I enter the Swordland Showdown event?

How often will the fishing event be held?

Why does my hook stop moving halfway?

Why can’t I find the page of Sunken Treasure Hunt?

Why can’t I create a group chat?

Why is my group chat disbanded?

Why can’t I invite my friends to my group chat?

Why did I walk past the chest several times but could not open it?

Can I save my Dice and Adventure Coins for the next event session?

Why do the tiles have different colors?

Why can’t I access the Pet feature?

How many Pets can I capture?

Can different Pet Skills take effect simultaneously?

Why can’t I initiate an Alliance Vote?

How to view an ongoing vote?

How to view the result of a vote?

Combat FAQ

How to acquire Skin Tokens?

What is Mithril?

What is Gear Ascension?

How to unlock Gear Ascension?

What is Oasis Island?

What is Water Essence?

How to increase Island Prosperity?

What requirements do I have to meet to join the Alliance Brawl?

Does leaving the Alliance affect Daily Chest personal points?

Can I earn points for my alliance if I joined it mid-event?

What is Merchant Empire?

What is a Caravan Voucher?

How to refresh caravan’s quality?

I'm at Truegold Lv. 3. Why didn’t I gain points after participating in a battle?

Will buffs from Outposts remain effective after crossing the kingdom?

Can I attack players in the same Kingdom but from different Alliances after crossing the server?

What's new in Kingdom Feast items?

Why can I only see the Personal Points earned, but not Alliance Points when submitting dishes?

How do I unlock the Quick Cook feature?

What is Tri-Alliance Clash?

Why can’t I participate in Tri-Alliance Clash?

Buffs’ effectiveness in Tri-Alliance Clash:

How many phases are there in Kingdom Transfer?

Special Invites & Ordinary Invites

How to check whether the target Kingdom has reach its transfer limit?

New Halloween Items

Why can’t I visit a Witch House shared by my ally?

Why can’t I share my Witch Houses?

New Thanksgiving Items

Why do I gain Personal Points but no Alliance Points when submitting dishes?

How do I unlock the Quick Cook feature?

How do I unlock this feature?

When does the Trial Shop refresh, and what are its rules?

How do I unlock the Raid feature?

What is Flamedragon Tyrant?

How does Matchmaking in Flamedragon Tyrant work?

Effects of Bonuses in Flamedragon Battlefield

How to access Supreme Chambers?

Why can’t I continue searching for treasures on my current floor after I’ve found the Ultimate Treasure?

Will Pickaxes expire?