Do you want to reset your account? Please contact our Customer Support team, and they will help you with this request. However, please do note that all your progress and purchases will be lost forever. You will receive a brand-new level 1 account.
If you're sure you want to reset your account, please send the following information to our Customer Support team:
- Send us a message from the game account you want to reset.
- Specify the game ID that you want to reset.
- Please also clearly write the reason why you want to reset your account, as this will help us to understand better how we can improve our game.
To contact Customer Support, please follow the steps below:
- Tap your avatar in the top-left corner of your game screen.
- Tap Settings.
- Tap Support to contact Customer Support.
If you're sure you want to reset your account, please send the following information to our Customer Support team:
- Send us a message from the game account you want to reset.
- Specify the game ID that you want to reset.
- Please also clearly write the reason why you want to reset your account, as this will help us to understand better how we can improve our game.
To contact Customer Support, please follow the steps below:
- Tap your avatar in the top-left corner of your game screen.
- Tap Settings.
- Tap Support to contact Customer Support.
