Hi, how can we help you?
How do I save my progress/transfer my game to another device?
Game & Account Settings
I didn't receive my purchase.
Purchases & Billing
FARM NEWS: NOVEMBER
RELEASE NOTES
How do I reach customer service?
Contact Us
How to get more Energy?
How to Play
FARM NEWS: DECEMBER
What is the Memory Album event?
How do I get Puzzle Packs?
What can I do with duplicate Puzzle Pieces?
More
IMPORTANT NOTICE Regarding Recent Changes in App Store Policies
Where is my purchase receipt or order number?
[IMPORTANT NOTICE] Family Farm Adventure No Longer Available in Vietnam
How do I play the game on different devices?
Why can't I plant Corn?
How to get Strawberries?
How to get Ropes?
Items/Buildings went missing.
Gems/Coins went missing.
Items in my Inventory went missing.
What is the Mini-Game Truck?
How do I redeem a gift code?
What is the Order Board?
Minimum Device Requirements
What should I do if my game freezes or crashes?
What should I do if I can't log in to my game account?
What can I do on maps?
How do I clear up the fog?
Will maps close permanently after the countdown has ended?
What is your first response time (FRT)?
How do I send photos or videos to customer service?
Content rating and age restrictions
If my child accidentally purchased a Pack in the game, how can I refund it?
Inappropriate ads shown in-game.
FARM NEWS: February
FARM NEWS: January
Privacy Policy
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