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How to get more Energy?
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Beginners' Guide
I didn't receive my purchase.
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Why can't I plant Corn?
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How do I save my progress/transfer my game to another device?
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How do I reach customer service?
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What is the Order Board?
Why do my farm animals turn into golden trophies?
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How to get Strawberries?
How to get Ropes?
How to get more Gems?
How to get more Coins?
How do I play the game on different devices?
How do I change the display language?
Where is my purchase receipt or order number?
Minimum Device Requirements
What should I do if my game freezes or crashes?
What should I do if I can't log in to my game account?
What can I do on maps?
How do I clear up the fog?
Will maps close permanently after the countdown has ended?
Items/Buildings went missing.
Gems/Coins went missing.
Items in my Inventory went missing.
What is your first response time (FRT)?
How do I send photos or videos to customer service?
Content rating and age restrictions
If my child accidentally purchased a Pack in the game, how can I refund it?
Inappropriate ads shown in-game.
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